Privacy Policy

1. Introduction

Edutemps Pty Ltd (ABN 81 600 830 843) ("Edutemps", "we", "our", or "us") is committed to protecting the privacy of individuals who interact with our services. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This policy applies to all personal information collected through our website (edutemps.com.au), our recruitment and staffing services, compliance consulting services, and learning design services.

2. Information We Collect

We may collect the following types of personal information:

For Candidates:

• Name, contact details (email, phone, address)
• Employment history, qualifications, and certifications (including TAE credentials)
• Resume/CV and supporting documents
• Working with Children Check (WWCC) and police check information
• Industry currency evidence and vocational competency documentation
• Right to work status and visa information
• Referee contact details and reference information
• Bank account details for payroll purposes (where applicable)

For Clients:

• Business name, ABN, and contact details
• Key contact person details
• RTO registration details and scope information
• Billing and payment information
• Communication history and service preferences

Website Visitors:

• IP address and browser information
• Pages visited and interactions with our website
• Form submissions and enquiry details
• Cookie and tracking data (with consent)

3. How We Collect Information

We collect personal information through:

• Direct interactions (job applications, service enquiries, registration forms)
• Our website forms and candidate portal
• Email, phone, and in-person communications
• Third-party job boards where you have applied for our advertised positions
• Referees and reference checks (with your consent)
• Publicly available sources (LinkedIn, professional registries)
• Our clients when providing recruitment services

4. How We Use Your Information

We use your personal information to:

• Provide recruitment and staffing services
• Match candidates with suitable employment opportunities
• Verify qualifications, credentials, and compliance requirements
• Process payroll and employment administration
• Deliver compliance consulting and learning design services
• Communicate about services, opportunities, and updates
• Improve our services and website experience
• Comply with legal and regulatory obligations
• Protect against fraud and ensure security

5. Disclosure of Information

We may disclose your personal information to:

• Prospective employers/clients (candidates, with your consent)
• Referees for verification purposes
• Government agencies for compliance verification (WWCC, police checks)
• Payroll and accounting service providers
• IT and software service providers who support our operations
• Professional advisors (legal, accounting)
• Regulatory bodies as required by law

We do not sell your personal information to third parties. We require all third parties to respect the security of your personal data and to treat it in accordance with the law.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include:

• Secure hosting with encryption in transit and at rest
• Access controls and authentication requirements
• Regular security assessments and updates
• Staff training on privacy and data protection
• Secure document storage and disposal procedures

7. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Candidate records are typically retained for 7 years from last contact, unless you request earlier deletion or a longer retention period is required by law.

8. Your Rights

Under the Privacy Act 1988, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information (subject to legal requirements)
• Opt out of marketing communications
• Complain about how we handle your personal information

To exercise these rights, please contact us using the details below. We will respond to your request within 30 days.

9. Cookies and Tracking

Our website uses cookies and similar tracking technologies to enhance your experience, analyse website usage, and support our marketing efforts. You can control cookie preferences through your browser settings.

We use analytics tools to understand how visitors interact with our website. This information helps us improve our services and user experience.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on our website with a revised "Last updated" date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy, wish to exercise your privacy rights, or have a complaint about how we handle your personal information, please contact us: