When you need rectification support
From urgent audit findings to proactive issue resolution
Audit Non-Compliances
ASQA has identified non-compliances and you need to rectify within the required timeframe.
e.g., Post-audit rectification
Tight Deadlines
Rectification period is limited and you need expert support to address issues quickly.
e.g., 20-day rectification window
Internal Audit Findings
Your internal audit has identified issues you want to address before ASQA finds them.
e.g., Proactive rectification
Recurring Issues
The same issues keep appearing. You need help identifying and addressing the root cause.
e.g., Systemic problems
Regulatory Concern
ASQA has raised concerns or you're on their radar. You need to demonstrate improvement.
e.g., Regulatory attention
Inherited Problems
You've acquired an RTO or inherited compliance issues from previous management.
e.g., Post-acquisition cleanup
How it works
A systematic approach to resolving non-compliances
Understand the issue
We review the findings, understand what ASQA expects, and assess your current state.
Root cause analysis
We identify why the non-compliance occurred to ensure solutions address the underlying problem.
Implement solutions
We help you make the necessary changes—policies, processes, evidence, or systems.
Compile response
We prepare your rectification response with clear evidence of how issues have been addressed.
What's included
Comprehensive rectification support aligned to ASQA expectations and the NVETR Act framework.
Root Cause Analysis
Systematic analysis using compliance investigation methodology to identify underlying systemic issues—not just the specific instance ASQA found, but why your systems allowed it to occur.
Rectification Action Plan
Documented corrective action plan with prioritised steps, responsible parties, and evidence requirements for each non-compliance finding against specific clauses.
Evidence Portfolio
Comprehensive evidence compilation showing: policy/procedure updates, implementation evidence, staff training records, and samples demonstrating changes in practice (not just intent).
Formal Response Drafting
Structured response to ASQA addressing each finding with: acknowledgment, root cause, corrective actions, implementation evidence, and prevention measures. Formatted for regulatory expectations.
Systemic Fixes
Solutions that address the system, not just the symptom. We update policies, procedures, training, and monitoring to prevent repeat findings at future audits.
Staff Briefing
Ensure affected staff understand what went wrong, what changed, and their role in maintaining compliance. Critical for demonstrating genuine rectification to ASQA.
Critical non-compliances resolved within 20-day window
Private RTO
Vocational Education
The Challenge
An RTO received an audit report with 3 critical and 5 non-critical non-compliances with a 20-day rectification window. Their internal team was overwhelmed and uncertain how to address the systemic issues identified.
Our Solution
Edutemps mobilised immediately. We conducted root cause analysis, prioritised the critical issues, and worked intensively with the team to implement solutions. We compiled comprehensive evidence and drafted the rectification response.
The Outcome
All non-compliances were successfully rectified within the 20-day window. ASQA accepted the response. Subsequent follow-up audit confirmed sustained compliance. The RTO now engages us for quarterly compliance reviews.
8
Non-compliances
20 days
Resolved within
100%
Accepted
Sustained
Compliance
"Edutemp provides us with the technical advice and support that we lack inhouse. Our partnership ensures that our reporting and compliance needs are on track."
Robyn Forester
, Australian Indigenous Leadership Centre
Frequently asked questions
Common questions about rectification support
Related services
Prevent future issues with proactive compliance support
Non-compliance identified?
Don't wait. The sooner you start rectification, the better your outcome. Contact us now for urgent support.