Understanding Staffing Costs
As many business and education leaders know, managing the workforce of a Registered Training Organisation (RTO) involves far more than just paying salaries. Ensuring your RTO's growth and profitability while delivering a quality education product requires quality staff and a strategic approach to recruitment and retention.
In the context of significant upcoming growth in the Australian Vocational Education sector, this article delves into the hidden and sometimes overlooked costs of workforce management including recruitment expenses, employee turnover, and the benefits of utilising different employment types.
The Growing Australian VET Sector
The VET sector's growth emphasises the need for strategic staffing solutions, especially in light of recent government initiatives and investments. Understanding this context is crucial for planning your workforce strategy.
Increase in nationally recognised program enrolments
NCVER (2021:2022)
Students enrolled in nationally recognised programs
NCVER (2022)
Increase in non:accredited program enrolments
NCVER (2021:2022)
Government Investments Driving Growth
The Australian Government is making significant investments in the VET sector:
- Universities Accord : $27.7 million over four years to improve tertiary collaboration, credit recognition, and regulatory approaches.
- TAFE Centres of Excellence : Up to 20 centres to be established to enhance vocational training quality and collaboration.
- National Skills Agreement : Unlocking up to $30 billion in VET sector investment over five years.
- Fee:Free TAFE : Over 355,000 Australians enrolled in 2023, with 320,000 additional places from 2024:2026.
in VET sector investment unlocked through the National Skills Agreement over five years
By aligning workforce management with these strategic investments, RTOs can better meet the evolving needs of the vocational education sector and ensure sustainable growth and success.
Evaluating Costs Beyond Salary
While the government is investing heavily in the growth of the sector, businesses need to ensure they're equipped with the knowledge and skills to grow with it. When assessing the cost of staffing your RTO, it's crucial to look beyond salaries.
Headcount & Turnover Costs
Average cost per hire in Australia
Australian Human Resources Institute (2024)
Of annual salary for replacement costs
Deloitte (2023)
Average employee turnover rate
AHRI Quarterly Work Outlook (2023)
With significant costs associated with both hiring and replacing staff, it's clear that regardless of whether you're growing headcount or maintaining your team, the burden of staff retention and replacement can be significant.
Employment Patterns in RTOs
According to the National Vocational Education and Training Workforce Survey by NCVER:
- 52.6% of trainers and assessors were full-time
- 47.4% were part-time
- A mix of permanent, contract, and casual positions existed across the sector
The implications of such diverse employment patterns can be challenging for the stability and consistency required to deliver an educational product with set, term:based formats. It can also be difficult for leaders to manage revenue predictably.
Strategies for Effective Staffing
The best strategy to effectively manage staffing costs in your RTO is to carefully consider the resources your growing organisation requires and make measured, precise decisions on where to apply those resources.
- Invest in Robust Recruitment Processes
Utilise data-driven tools and efficient hiring practices to quickly identify the best candidates, reducing the high costs associated with lengthy recruitment processes. - Utilise a Mix of Employment Types
Employing a combination of full-time, part-time, and casual staff provides the flexibility needed to adapt to fluctuating demands without overcommitting resources. - Outsource and On:Hire Labour Contracts
Consolidate costs by outsourcing certain functions or entering into on-hire labour contracts. This provides access to specialised skills without the long-term financial commitments associated with full-time hires. - Foster Relationships with Recruitment Agencies
Build strong partnerships with recruitment agencies and industry networks to ensure a steady pipeline of qualified candidates. This mitigates the risks of staffing shortages and high turnover.
Optimising Your Workforce
By adopting strategic staffing approaches, RTOs can optimise their workforce management, ultimately enhancing their operational efficiency and profitability. These approaches help balance the need for quality staffing with the realities of budget constraints, ensuring that RTOs can continue to provide high-quality vocational education.
The growing demand for qualified VET professionals in Australia underscores the need for continuous and strategic recruitment within RTOs. Contact Edutemps today for a discussion about your staffing requirements.

